Case study

TalkFree Using CloudShark for VoIP Customer Support

4 min read

We had a chance to sit down with TalkFree, a leading international VoIP and mobile VoIP provider. As a CloudShark customer, they’ve given us some great insight into the ways that packet surfing technology can help VoIP providers make their troubleshooting and customer support systems significantly simpler, easier, and more advanced than ever before. TalkFree’s case demonstrates that passing around capture files through email or web attachments just isn’t good enough anymore.

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